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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ms. T

October 9, 2024

5  out of  5
rating by Ms. T
"THIS OFFICE IS ALWAYS SO HELP AND FRIENDLY"
We responded:
"Thank you Ms. T! "
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John Whyte

October 8, 2024

5  out of  5
rating by John Whyte
"James is probably the most helpful agent I have ever had the pleasure of working with. He provided competitive quotes while making sure the entire purchase process was as stress-free as possible. If I could give more stars I would!"
We responded:
"Thank you John! "
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Tyler Cooper

October 7, 2024

5  out of  5
rating by Tyler Cooper
"Profession, efficient, and affordable! Ben and his team are the best!"
We responded:
"Thanks Tyler! "
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Polly King

October 4, 2024

5  out of  5
rating by Polly King
"I love my insurance team.Always very nice and answer all my questions."
We responded:
"Thank you Polly! "
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Julie Russell

October 3, 2024

5  out of  5
rating by Julie Russell
"Ben and his team are great! Very helpful with all my insurance needs."
We responded:
"Thank you Julie! "
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Barbara D.

September 24, 2024

5  out of  5
rating by Barbara D.
"Ben was a great help to me in resolving a flood insurance issue quickly and painlessly. Would definitely recommend!"
We responded:
"Thank you Barbara! It was my pleasure! "
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Caleb Authement

September 20, 2024

5  out of  5
rating by Caleb Authement
"Lexi was very helpful!"
We responded:
"Thank you Caleb!"
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Jesse Miller

September 19, 2024

5  out of  5
rating by Jesse Miller
"I recently had the pleasure of visiting Ben Gourgues and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff. They took the time to listen to my concerns and provided expert advice. What impressed me the most was the transparency and honesty exhibited throughout the process. Lexi kept me informed every step of the way, explaining in detail and providing fair pricing options that worked best for me."
We responded:
"Thank you Jesse! "
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Benjamin Authement

September 19, 2024

5  out of  5
rating by Benjamin Authement
"Lexi’s customer service was very helpful."
We responded:
"Thanks Benjamin! "
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Shannon Whittington

September 19, 2024

5  out of  5
rating by Shannon Whittington
"Lexi is awesome"
We responded:
"Thank you Shannon! "
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Nick Beachy

September 19, 2024

5  out of  5
rating by Nick Beachy
"My agent, James, was very helpful and patiently explained the details between different policy options so that I could make the right decision for my needs and those of my family. Highly recommend!"
We responded:
"Thanks Nick! "
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K G (KG)

September 19, 2024

5  out of  5
rating by K G (KG)
"James Star took care of me! Great service!"
We responded:
"Thanks KG!"
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Lexi Lingoni

September 19, 2024

5  out of  5
rating by Lexi Lingoni
"Ben Gourgues State Farm saved my family and I HUNDREDS on auto, life, and renters insurance. Everyone in the office is kind and knowledgeable and are always willing to explain everything in great detail."
We responded:
"Thank you Lexi!"
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Bryant Lagasse

September 19, 2024

5  out of  5
rating by Bryant Lagasse
"Jay helped me understand which policy was right for me when I switched my car insurance to State Farm. Jay got me better coverage and saved me money from my previous policy!"
We responded:
"Thank you Bryant! "
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Sonja Washington

September 16, 2024

5  out of  5
rating by Sonja Washington
"Home insurance is stressful. I recently contacted Ben at State Farm for Condo insurance quotes. Ben was amazing and patient with me. I got an affordable price and some peace of mind during this hurricane season. I recommend you contact him if youre in need for homeowners insurance. He wasnt pushy and he was very understanding of my preset budget. He was able to put me into a policy that met my needs and budget."
We responded:
"Happy to help! Thank you for your kind words! "
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Joseph Authement

January 15, 2024

5  out of  5
rating by Joseph Authement
"My experience with Ben Gourgues State Farm was great. I needed a new life insurance policy but was also able to transfer to State Farm for auto, and renters plus term life all for less than I was paying progressive for just auto. Lexi helped me run through everything and got me the coverage I wanted at a price I didn’t think was possible."
We responded:
"Thank you, sir! We look forward to serving you for your insurance needs! "
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Temika Small

January 13, 2024

5  out of  5
rating by Temika Small
"Excellent Agent and Staff. Lexi is such a sweetheart, she has great customer service. Thank all of you ."
We responded:
"Thank you so much for your kind words! It is our pleasure serving you! "
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Christine Penter

November 15, 2023

5  out of  5
rating by Christine Penter
"In this day and age, finding people in customer service who actually meet their role basics is normally difficult. However, after dealing with Ben for years, and his new addition Lexie, they are so warm and service-oriented. They're proactive in communicating, understanding customer concerns, and helping solve problems (and breaking down the solutions into very basic terms, which I really appreciate). I know there's many options in the area for insurance, but you won't be disappointed after giving them a try!"
We responded:
"Thank you so much for your kind words! We truly appreciate it!"
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Haley LeJeune

February 23, 2023

5  out of  5
rating by Haley LeJeune
"Ben is very knowledgeable and helpful! I would highly recommend him to anyone!"
We responded:
"Thank you Haley! "
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Haley Callender

November 28, 2022

5  out of  5
rating by Haley Callender
"Ben and James were wonderful to work with. I switched from Geico and they cut my rate by more than half. James gave me several options to meet my coverage specifications. He was able to answer all of my questions and replied almost immediately. I couldn’t be happier with my experience and my new rate thanks to Ben and James!"
We responded:
"Thank you Haley! "
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David Smith

October 8, 2022

5  out of  5
rating by David Smith
"Love the short payment options. Staff really nice and helpful."
We responded:
"Thank you sir!"
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Anna Gourgues

July 19, 2022

5  out of  5
rating by Anna Gourgues
"Ben sets the bar high as an agent. He always answers my calls and helps with any of my questions or concerns. He was there every step of the way through my auto collision and made sure I was taken care of. I am more then satisfied with him as my agent and I would recommend him to everyone. His staff is very helpful and always greets me kindly when I come to his office or call. They are #1."
We responded:
"Thank you Anna! "
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Greg B

November 28, 2021

5  out of  5
rating by Greg B
"Great to have personable service these days.....highly recommend Ben"
We responded:
"Thank you!!!"
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Isaac Woodward

February 10, 2021

5  out of  5
rating by Isaac Woodward
"Hey! If you're in the Greater New Orleans area, especially if you are a student with proof of good grades who is under 25, you should call Ben Gourgues. He is a State Farm insurance agent, and he is saving me about $600 in this six month period compared to a quoted rate from progressive. I spoke with a guy named James, and he was super helpful. I highly recommend calling and seeing if they will quote you at a lower price than you have now."
We responded:
"Thank you!!!"
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Caleigh Dolese

November 13, 2020

5  out of  5
rating by Caleigh Dolese
"Highly recommend! Excellent customer service!"
We responded:
"Thank you!!!"