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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dylan Malbrough

July 24, 2025

5  out of  5
rating by Dylan Malbrough
"Super easy, great rate, exceptional responsiveness and communication. Especially appreciated their transparency throughout the process time and time again. Ben and James make insurance easy."
We responded:
"Thank you Dylan!"
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Genell Patterson

July 23, 2025

5  out of  5
rating by Genell Patterson
"James Starr was so kind and helpful with my insurance request. He made it easy for me to trust him and complete the process. Thank you State Farm!"
We responded:
"Thank you Genell!"
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Andrew Cronin

July 18, 2025

5  out of  5
rating by Andrew Cronin
"James was great to work with. I would recommend him for anything and everything insurance. He’s the best."
We responded:
"Thank you Andrew!"
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Sarah O'Malley

July 3, 2025

5  out of  5
rating by Sarah O'Malley
"I’ve had State Farm auto for several years and needed a new policy to include a few extras. Jay Starr made the process simple and efficient. He explained everything clearly, and helped me find a plan that worked well for my budget and coverage needs. Highly recommend!"
We responded:
"Thank you Sarah!"
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Monica Bell

July 3, 2025

5  out of  5
rating by Monica Bell
"The staff provides great customer service and they are very knowledgeable!"
We responded:
"Thank you Monica! "
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Anthony Cangemi

July 3, 2025

5  out of  5
rating by Anthony Cangemi
"Very helpful takes time to explain the policy and coverage and outline different scenarios."
We responded:
"Thank you Anthony!"
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Corynne Hausler

July 1, 2025

5  out of  5
rating by Corynne Hausler
"Super helpful and made it very easy to navigate getting insurance for my new place!"
We responded:
"Thank you Corynne!"
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Sara Fischman

June 30, 2025

5  out of  5
rating by Sara Fischman
"His office is always available for me. Good team!"
We responded:
"Thank you Sara!"
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Richard chen

June 26, 2025

5  out of  5
rating by Richard chen
"Recommend Alix at State Farm Alix was knowledgeable, patient, and truly invested in helping me find the best insurance coverage for my auto policy . Very professional service"
We responded:
"Thank you Richard!"
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A J (AJ)

June 6, 2025

5  out of  5
rating by A J (AJ)
"Absolutely painless getting my car insurance all lined up from here! Things were super easy to do and James was super personable and understanding of my unique situation! 10/10 recommend!"
We responded:
"Thanks AJ! Looking forward to taking care of your insurance needs!"
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Terri Slaughter

May 13, 2025

5  out of  5
rating by Terri Slaughter
"I would like to thank James for reaching out to me and giving me a quote last week. My experience was excellent and I truly appreciate your company looking out for me with a better rate. James was absolutely fabulous and having all of my information already pulled up and finished my policy in record time. Thanks State Farm for looking out. Also saving me a good bit of money!! 🥰"
We responded:
"Thank you Terri! "
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L “Meleaux” Jones

May 12, 2025

5  out of  5
rating by L “Meleaux” Jones
"Ben Gourgues - State Farm Insurance Agent, has been my insurance carrier for over 10+ years. Everyone that works here is always pleasant and knows you by name, meaning they value your business. Today James helped me get a new car policy, everything was handled professionally, efficiently and promptly. I would recommend this location/my State Farm Agent to anyone looking for great customer service."
We responded:
"Thank you so much Loreal! We are happy to serve you! "
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Alexis stratton

May 1, 2025

5  out of  5
rating by Alexis stratton
"I absolutely loved my experience with Alix. She was extremely helpful and such a joy to work with."
We responded:
"Thank you Alexis!"
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Sydney

April 30, 2025

5  out of  5
rating by Sydney
"I don’t usually leave reviews, but I absolutely had to share how incredible my experience with Alix at State Farm was. I went into our conversation expecting a typical insurance call, but what I got was so much more. Alix didn’t just help me with my coverage—she completely brightened my day. From the moment we started talking, Alix’s warmth and positivity were contagious. She made me feel heard, valued, and cared for—not just as a customer, but as a person. She explained everything with patience and clarity, and I never once felt rushed or pressured. Her kindness and genuine personality turned what could’ve been a stressful experience into something I actually enjoyed. It’s rare to come across someone who not only excels at their job, but also brings light and joy into their work the way Alix does. I’m so grateful to have her as my agent and even more grateful for the smile she put on my face that day. Thank you, Alix—you’re truly one of a kind."
We responded:
"Thank you Sydney!"
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Sydney Minor

April 30, 2025

5  out of  5
rating by Sydney Minor
"I cannot recommend Alix at State Farm highly enough! From the very first conversation, Alix was knowledgeable, patient, and truly invested in helping me find the best insurance coverage for my needs. Whether it was auto, renters, or life insurance, Alix took the time to explain all of my options clearly and made the entire process feel easy and stress-free. What really sets Alix apart is her genuine care for clients. She followed up promptly, answered every question thoroughly, and went above and beyond to ensure I felt confident in my choices. It’s rare to find someone so personable and professional. If you’re looking for an insurance agent who will treat you like more than just a policy number, Alix is the one to go to. Thank you, Alix, for your outstanding service and dedication. I’m so grateful for you!"
We responded:
"Thank you Sydney!"
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Leah Olivier

April 30, 2025

5  out of  5
rating by Leah Olivier
"Alix was very patient and knowledgable. She was very pleasant to talk to and answered all of the questions I had and more. 10/10 service!"
We responded:
"Thank you Leah!"
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Caroline Badeaux

April 30, 2025

5  out of  5
rating by Caroline Badeaux
"I had a great experience with Ben Gourgues State Farm Insurance! Alix and James were incredibly helpful throughout the entire process. They were both knowledgeable, patient, and made sure all my questions were answered clearly. I truly felt like they had my best interests in mind. Whether you’re looking to start a new policy or just need some guidance, I highly recommend reaching out to them. Thanks again to Alix, James, and Ben for the excellent service!"
We responded:
"Thank you Caroline!"
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Michael Sergi

April 30, 2025

5  out of  5
rating by Michael Sergi
"State Farm - Ben Gourges and his colleagues are absolutely delightful to work with. If you want to have an insurance agent that cares and treats you like family, I highly recommend. I saved several hundred dollars switching to State Farm. But what really stands out is the additional benefit of knowing you are known by name and not just a number to them. 10/10 keep up the great work yall!"
We responded:
"Thank you Michael!"
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Mandi T

April 15, 2025

5  out of  5
rating by Mandi T
"James is easy to work with and answers all of my questions thoroughly."
We responded:
"Thanks Mandi!"
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Ryan Martinez

April 7, 2025

5  out of  5
rating by Ryan Martinez
"Thank You James at State Farm for helping me with my insurance needs! As fate would have it, I recieved your phone call just minutes after getting off the phone with my previous insurance provider whom was not so helpful."
We responded:
"Thanks Ryan!"
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Jackie Markey

April 7, 2025

5  out of  5
rating by Jackie Markey
"My agent had retired so then I was sent to Ben! I will never forget that while I was evacuated for Hurricane Ida, Ben called me on his cell phone to check on me and asked if I was in a safe place! He had just received cellular service after the storm. I was amazed that my insurance agent called me to check on me! I’m sure he called many clients! Ben’s team has always been so polite, patient, thorough, and helpful whenever I call with questions! James is very knowledgeable and makes sure I understand everything. He is also very helpful with how I can get discounts! (Drive Safe and Save and taking a course to save money over 3 years! I have also gone to the office and have received the same politeness and help! Lexi and Alex have been very thorough also! Thanks again for being so pleasant to work with!"
We responded:
"Jackie, it has been our pleasure to service you! Thank you for the kind words! "
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Herman Romero

March 27, 2025

5  out of  5
rating by Herman Romero
"Thanks for helping me lower my Auto Ins. Payments, You Rock!!!!"
We responded:
"Thank you Herman! "
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Cheri

March 20, 2025

5  out of  5
rating by Cheri
"Everyone in the office is always very courteous and professional."
We responded:
"Thank you Cheri! "
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C Grays

March 12, 2025

5  out of  5
rating by C Grays
"He got me a low rate and he takes his time explaining and answering my questions. Thank you"
We responded:
"Thank you for your business! "
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Nicole Molette

March 10, 2025

5  out of  5
rating by Nicole Molette
"Mr James Starr have amazing customer service... he make me feel like a person vs a customer that paying for a service... he a great energy and happy I chose state farm ... he make me want to stay ... will pass along his contact... James the man with the plan"
We responded:
"Thank you for your kind words Nicole! We are happy to serve you! "