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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TAT3R “TAT3R”

TAT3R “TAT3R”

November 3, 2025

5  out of  5
rating by TAT3R “TAT3R”
"Better than dealing with Allastate and very good prices. Thank you!"
We responded:
"Thank you!"
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Dana Davis

November 2, 2025

5  out of  5
rating by Dana Davis
"James Starr is the best, I truly appreciate his help and patience."
We responded:
"Thank you Dana! We appreciate you! "
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Tank Lexington

October 23, 2025

5  out of  5
rating by Tank Lexington
"Best agent , helped me get the best price thanks to Ben Gourgues I recommend him to anyone"
We responded:
"Thank you Tank!"
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leonardo garcia

October 16, 2025

5  out of  5
rating by leonardo garcia
"Alex provided great customer service got everything done in under 5 minutes and was very informative on the things I needed."
We responded:
"Thank you Leonardo! "
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Alexander Champagne

September 24, 2025

5  out of  5
rating by Alexander Champagne
"I’ve had the experience of working with Ben for years. Even a conversation in passing has resulted in me being able to Save money with Insurance. If you’re looking for somebody with professional opinions and actually cares about your situation, I would highly recommend using Ben"
We responded:
"Thank you Alex!"
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Ben Chan

September 23, 2025

5  out of  5
rating by Ben Chan
"I received a much better price than Progressive whom I was with for over 10 plus years! Thank you Ben Gougues!"
We responded:
"Thank you Mr. Chan! We are happy to help you get the price and service that is best for you! "
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Rik James

September 23, 2025

5  out of  5
rating by Rik James
"Needed to shore up a policy change and James Starr took care of every detail quick and efficiently. I have recommended them to multiple family members as well as friends in need of better quality agents/insurance."
We responded:
"Thank you sir! We are happy to help you with your insurance needs! "
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Goonies never say die

September 18, 2025

5  out of  5
rating by Goonies never say die
"Had many questions and James Starr answered them all in a professional and timely manner. Definitely grateful for a company that answers my needs asap."
We responded:
"Thank you! "
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Jamie Mcknight

September 17, 2025

5  out of  5
rating by Jamie Mcknight
"Ben made getting a new quote easy and effortless. He and his team do a great job responding to any need or question timely and professionally. I’d recommend him to friends and family!"
We responded:
"Thank you for the kind words Jamie! It is our pleasure to serve you for your insurance needs!"
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Cullen Munz

August 27, 2025

5  out of  5
rating by Cullen Munz
"Thank you for all your help, sir! Great experience all around!"
We responded:
"You are welcome! Happy to assist you with your insurance needs!"
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Katie Jo Cancienne

August 7, 2025

5  out of  5
rating by Katie Jo Cancienne
"Excellent service. Friendly and helpful staff. Incredible rates for great coverage!"
We responded:
"Thank you Katie! "
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lamonica keels

August 6, 2025

5  out of  5
rating by lamonica keels
"James followed up on a call me back later request and he gave me the best quote for renters insurance. He was timely and helpful."
We responded:
"Thank you Lamonica! "
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Dylan Malbrough

July 24, 2025

5  out of  5
rating by Dylan Malbrough
"Super easy, great rate, exceptional responsiveness and communication. Especially appreciated their transparency throughout the process time and time again. Ben and James make insurance easy."
We responded:
"Thank you Dylan!"
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Genell Patterson

July 23, 2025

5  out of  5
rating by Genell Patterson
"James Starr was so kind and helpful with my insurance request. He made it easy for me to trust him and complete the process. Thank you State Farm!"
We responded:
"Thank you Genell!"
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Andrew Cronin

July 18, 2025

5  out of  5
rating by Andrew Cronin
"James was great to work with. I would recommend him for anything and everything insurance. He’s the best."
We responded:
"Thank you Andrew!"
Profile photo of Sarah O'Malley

Sarah O'Malley

July 3, 2025

5  out of  5
rating by Sarah O'Malley
"I’ve had State Farm auto for several years and needed a new policy to include a few extras. Jay Starr made the process simple and efficient. He explained everything clearly, and helped me find a plan that worked well for my budget and coverage needs. Highly recommend!"
We responded:
"Thank you Sarah!"
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A J (AJ)

June 6, 2025

5  out of  5
rating by A J (AJ)
"Absolutely painless getting my car insurance all lined up from here! Things were super easy to do and James was super personable and understanding of my unique situation! 10/10 recommend!"
We responded:
"Thanks AJ! Looking forward to taking care of your insurance needs!"
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Terri Slaughter

May 13, 2025

5  out of  5
rating by Terri Slaughter
"I would like to thank James for reaching out to me and giving me a quote last week. My experience was excellent and I truly appreciate your company looking out for me with a better rate. James was absolutely fabulous and having all of my information already pulled up and finished my policy in record time. Thanks State Farm for looking out. Also saving me a good bit of money!! 🥰"
We responded:
"Thank you Terri! "
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L “Meleaux” Jones

May 12, 2025

5  out of  5
rating by L “Meleaux” Jones
"Ben Gourgues - State Farm Insurance Agent, has been my insurance carrier for over 10+ years. Everyone that works here is always pleasant and knows you by name, meaning they value your business. Today James helped me get a new car policy, everything was handled professionally, efficiently and promptly. I would recommend this location/my State Farm Agent to anyone looking for great customer service."
We responded:
"Thank you so much Loreal! We are happy to serve you! "
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Alexis stratton

May 1, 2025

5  out of  5
rating by Alexis stratton
"I absolutely loved my experience with Alix. She was extremely helpful and such a joy to work with."
We responded:
"Thank you Alexis!"
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Sydney

April 30, 2025

5  out of  5
rating by Sydney
"I don’t usually leave reviews, but I absolutely had to share how incredible my experience with Alix at State Farm was. I went into our conversation expecting a typical insurance call, but what I got was so much more. Alix didn’t just help me with my coverage—she completely brightened my day. From the moment we started talking, Alix’s warmth and positivity were contagious. She made me feel heard, valued, and cared for—not just as a customer, but as a person. She explained everything with patience and clarity, and I never once felt rushed or pressured. Her kindness and genuine personality turned what could’ve been a stressful experience into something I actually enjoyed. It’s rare to come across someone who not only excels at their job, but also brings light and joy into their work the way Alix does. I’m so grateful to have her as my agent and even more grateful for the smile she put on my face that day. Thank you, Alix—you’re truly one of a kind."
We responded:
"Thank you Sydney!"
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Sydney Minor

April 30, 2025

5  out of  5
rating by Sydney Minor
"I cannot recommend Alix at State Farm highly enough! From the very first conversation, Alix was knowledgeable, patient, and truly invested in helping me find the best insurance coverage for my needs. Whether it was auto, renters, or life insurance, Alix took the time to explain all of my options clearly and made the entire process feel easy and stress-free. What really sets Alix apart is her genuine care for clients. She followed up promptly, answered every question thoroughly, and went above and beyond to ensure I felt confident in my choices. It’s rare to find someone so personable and professional. If you’re looking for an insurance agent who will treat you like more than just a policy number, Alix is the one to go to. Thank you, Alix, for your outstanding service and dedication. I’m so grateful for you!"
We responded:
"Thank you Sydney!"
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Leah Olivier

April 30, 2025

5  out of  5
rating by Leah Olivier
"Alix was very patient and knowledgable. She was very pleasant to talk to and answered all of the questions I had and more. 10/10 service!"
We responded:
"Thank you Leah!"
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Caroline Badeaux

April 30, 2025

5  out of  5
rating by Caroline Badeaux
"I had a great experience with Ben Gourgues State Farm Insurance! Alix and James were incredibly helpful throughout the entire process. They were both knowledgeable, patient, and made sure all my questions were answered clearly. I truly felt like they had my best interests in mind. Whether you’re looking to start a new policy or just need some guidance, I highly recommend reaching out to them. Thanks again to Alix, James, and Ben for the excellent service!"
We responded:
"Thank you Caroline!"
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Michael Sergi

April 30, 2025

5  out of  5
rating by Michael Sergi
"State Farm - Ben Gourges and his colleagues are absolutely delightful to work with. If you want to have an insurance agent that cares and treats you like family, I highly recommend. I saved several hundred dollars switching to State Farm. But what really stands out is the additional benefit of knowing you are known by name and not just a number to them. 10/10 keep up the great work yall!"
We responded:
"Thank you Michael!"